
Error messages
94
Error Description/Solution
Error: Diagnostic test
Error during the internal diagnostic test which the meter
performs.
Solution
Turn the meter off and remove the batteries. Wait at least
one minute before re-inserting the batteries in the battery
compartment, and then set the date and time.
Repeat the test. If the error message persists, the meter has a
fault. Please call Roche Diagnostics Technical Service Center
at 1-800-428-4674.
Error: Internal error
Error due to temperature inconsistency.
Solution
Because this error indicates possible damage to the heater
plate contacts, call the Roche Diagnostics Technical Service
Center at 1-800-428-4674 to have the meter replaced
Error: Memory test
(patient)
The memory contains faulty data.
Solution
The meter has a fault. Please call Roche Diagnostics
Technical Service Center at 1-800-428-4674.
Error: Memory test (QC)
The memory contains faulty data.
Solution
The meter has a fault. Please call Roche Diagnostics
Technical Service Center at 1-800-428-4674.
Troubleshooting other error messages
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